Privacy Policy

This privacy policy sets out how CS French Polishers uses and protects any information obtained from our customers through the use of any of our services.

CS French Polishers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
CS French Polishers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 5th March 2008.

What we collect
We only collect information essential to the requirements of the services and products we offer, these may include:

• • name and contact information including email address
• • order options including order-specific comments or requests
• • any customer feedback regarding our products and services

What we do with the information we gather
We require this information to understand your needs and provide you with the products and services we advertise, and in particular for the following reasons:

• • Internal record keeping.
• • We may use the information to improve our products and services. 
• • We may use the information to customise the website or other literature according to your feedback.

We hold all essential sales information for a minimum of 5 years inline with current UK legislation.
We do NOT store any sensitive financial information including credit/debit card details beyond the associated billing process. 

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use cookies to assist the functionalty of our online ordering system or to simply help us identify which pages are being used.
Overall, cookies may help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to any third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Customer Services
CS French Polishers
22 Railway Square
Brentwood
Essex
CM14 4LN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.